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JPMorgan Chase blocks outside AI agents from operating on customer accounts
JPMorgan Chase will not allow outside AI agents to access customer accounts and operate on their behalf, CEO Jamie Dimon said on the bank's third-quarter earnings call, citing risks to clients and the bank as tech firms including Meta release autonomous assistants. A spokeswoman confirmed the bank currently blocks external AI agents from operating on behalf of retail customers, and CFO Jeremy Barnum said the bank has begun a targeted pilot of its own AI tool, Smart Cash.
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Skip Navigation Markets Business Investing Tech Politics & Policy Video Watchlist Investing Club PRO Livestream Menu Key Points JPMorgan Chase CEO Jamie Dimon warned of rogue agents operating at scale and said the bank is building defensive tools. The bank is piloting Smart Cash, an internal tool to forecast cash flow and move funds to maximize yield. Dimon said customers using outside agents must understand the risks and potential transfer of responsibility. In this article JPM Follow your favorite stocks CREATE FREE ACCOUNT Jamie Dimon, CEO of JP Morgan, and Mark Zuckerberg, CEO of Meta. Get…